Instagram Chatbot Addon Setup

Get the #1 ChatBot for WordPress – WPBot

By using Instagram chatbot addon with WPBot Pro you can automate your instagram messaging. Usually, you would have a conversation with another human on Instagram, but with chatbots, you are not talking with another human, but with a computer.

To setup Instagram chatbot, you need to install WPBot Pro & Instagram Chatbot addon into your wordpress setup and also you need to have an Instagram Business Account connected with a facebook page. 

So first of all you need to create a Instagram Business account if you don’t have one. You can follow this article to create a instagram business account.

After that you need to have a Facebook page connected to your Instagram Business Account. You can follow this article to Add a Facebook Page Connected to Your Instagram Business Account

Now you are good to go to setup the Facebook App for Instagram Graph API. To do that please go to https://developers.facebook.com/ and login.

Then please click on the My App menu.

Then click on Create App.

After that please follow the steps to create a Facebook App and after created you would be redirect to the App dashboard page. Then you need to go to Settings > Basic page and add the following information.

  1. App Demain.
  2. Privacy Policy
  3. Terms of Service
  4. Then save changes

See the screenshot below:

 

After you are done with the Basic settings you have add products in your facebook app. In order to do that please click on the “Products” button from left menu.

Then click on the setup button for “Webhooks”, “Instagram Graph API” & “Messenger” product.

Products

 

Webhooks

To setup webhooks please go to the webhooks page from left menu.

Here you need to subscribe to couple more objects. So let’s begin with “User” object which is selected by default from top dropdown. Click on the click on the subscribe to this object.

After that you will see a popup where you need to put callback url & verify token like the below screenshot.

For Callback URL, Please go to WordPress Dashboard > Instagram Chatbot page and take the value for Callback URL field and add it to the Callback URL field in Facebook APP Webhook setup page.

For Verify Token, again go to WordPress Dashboard > Instagram Chatbot page and put a random unique text in the Instagram Verify Token field and Enable the checkbox for Instagram Bot then hit save button.

Now add the same verify token value in Facebook APP Webhook setup page and click Verify and Save button. If everything is okay then it will be verified without any issue otherwise you will see a feedback why the verification is failed.

Now you need to subscribe for page object as well in same way by selecting “page” from above dropdown.

Also subscribe to Permissions object same way and you need to make sure you subscribed for the following below permissions.

  1. instagram_basic
  2. instagram_manage_comments
  3. instagram_manage_insights
  4. instagram_manage_messages
  5. pages_manage_metadata

Also you can learn more about webhook permissions in this article.

After that you need to subscribe to Instagram object as well by following the same procedure that you have done for above objects.

For Instagram object you need to also subscribe to the following field that is showing on the below screenshot.

That is all you need to setup for Webhook.

Instagram Graph API

You do not have to do anything for Instagram Graph API. So you can leave it as it is.

Messanger

Now you need to setup Messenger for Instagram. So please go to Messenger > Instagram Setup page and click on the “Add or Remove Pages” button from Access Token section.

Now you need to follow the instructions on the FB popup and select the Instagram Business account and connected FB page. Once FB page has been added you need to generate token by clicking on the Generate Token button.

You need to copy the Token add it the Page access token field from WordPress Dashboard > Instagram Chatbot page and hit the Save Changes button.

That is all for Messenger setup for Instagram.

FB App Permissions

Permissions provide a way for your app to access data from Facebook.

The following permission is needed for the Facebook App to work with Instagram Chatbot.

  • instagram_basic
  • instagram_manage_comments
  • instagram_manage_insights
  • instagram_manage_messages
  • pages_manage_metadata
  • pages_messaging

You can learn more about the Permissions from here. https://developers.facebook.com/docs/permissions/reference/

Some of the above permissions will require approval for Facebook APP live mode. If your app is in development mode then the permissions will not require approval.

See the requirement for in Development Mode/Testing here: https://developers.facebook.com/docs/messenger-platform/instagram/features/webhook/

Got more questions?

Contact our ChatBot Support Heroes. They’ll provide you with all the information you need.

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Build Conversations & Dynamic Forms for WPBot Pro

Create conditional conversations and forms for a native WordPress ChatBot experience  Build Standard Forms, Dynamic Forms with conditional fields, Calculators, Appointment booking etc. Comes with 7 ready templates built-in. Saves form data into database, auto response, conditional fields, variables, saved revisions and more!

This Addon requires the WPBot Pro V 9.2.0+

What is the Conversational Forms?

Conversational Forms is a powerful Addon for WPBot. It extents WPBot’s functionality and adds the ability to create conditional conversations and/or forms for the WPBot. It is a visual, drag and drop form builder that is easy to use and very flexible. Supports conditional logic and use of variables to build all types of forms or just menu driven conversations with if else logicConversations or forms can be eMailed to you and saved in the database.

What Can You Do with it?

Conversation Forms Pro allows you to create a wide variety of forms, that might include:

  • Conditional Menu Driven Conversations
  • Standard Contact Forms
  • Dynamic, conditional Forms – where fields can change based on the user selections
  • Job Application Forms
  • Lead Capture Forms
  • Various types of Calculators
  • Feedback Survey Forms etc.

How it Works?

After creating a Conversation or form, you can show it in the ChatBot in different ways.

  • Add it to the Start menu
  • Invoke the form intent with a system command to start inside ChatBot any time
  • Load the single intent/form inside a ChatBot widget on any page
  • Load the intent/form inside the ChatBot using a Click to Chat button that can be placed anywhere inside your content on any page.

Conversational Form Features

  • Easy to use visual drag and drop conversations and form builder
  • Create conversational form or just conversation using the HTML element
  • Add text fields, single option selection or multiple option selection with checkboxes
  • Add HTML contents inside the conversation forms
  • eMail conversations or forms to the admin at the end of conversation
  • Set different recipient email addresses for different conversation forms
  • Clone form
  • Export/Import Forms
  • Form Entries saved into database
  • Export Form Entries as CSV
  • 12 Ready Form Templates to Get Started with (Contact Form, Feedback form. Survey Form, BMR Calculator, Appointment Request, Booking Form, Room Area Calculator)
  • 10 Input Fields (Simple Text, Hidden, Email Address, Number, URL, Calculation, Select Option, Checkbox, DateTime Picker, HTML, Image Upload)
  • Processor – Auto Responder – Send an auto response e-mail for form submission
  • Unlimited Conditional Field creation
  • Unlimited Variables creation
  • Form Revisions
  • Create system command to initiate form for ChatBot
  • Add form to Start Menu

Main Features

  • Easy to use visual drag and drop conversations and form builder
  • Create conversational form or just conversation using the HTML element
  • Add text fields, single option selection or multiple option selection with checkboxes
  • Add HTML contents inside the conversation forms
  • eMail conversations or forms to the admin at the end of conversation
  • Set different recipient email addresses for different conversation forms

What is the Bargaining Bot?

Bargaining ChatBot for WoowBot

Say goodbye to the old and boring way of offering discounts for the sake of it. Let your customers haggle for it. Bargaining Bot is the World’s first negotiation bot for WooCommerce. Shoppers are more likely to take advantage of their discount if they have to “work” for it. It makes the shopping experience much more lively and interactive.

Once a deal is made by the Bargaining Bot, the shopper can complete the checkout with the discounted price.

If no deal is made, the ChatBot offers to email the shopper’s last offered price to the shop admin. Admin can then email the Customer to complete the deal.

Why do I need a Bargaining Bot?

Price is the most important factor in a shopper’s decision to buy, yet most shoppers leave because your fixed price is a few dollars too high. The Bargaining Bot lets you capture more sales because the price is negotiated based on what the customer is willing to pay and the minimum price at which you are willing to sell.

Here is why the Bargain Bot will earn you higher revenue and profit margins:

  • Higher Engagement – the Bot creates a new engagement point for shoppers to interact with your products instead of leaving
  • Capture the WooCommerce shoppers while they have a high intent to purchase. This addon helps keep them on your site to finalize a price deal
  • Higher conversions – shoppers love to feel like they are getting a great deal – this addon allows them to pay less than the listed price and therefore convert to a sale
  • All offers are responded to in seconds based on a minimum price point that you set
  • Super easy to install – no coding necessary
  • Super easy to configure – apply the addon in seconds
  • Bargain bot automatically pops up if a user wants to close the browser window from your product single page.
  • Offers do NOT require shoppers to enter their email address to make an offer so you get many more offers made, more offers accepted, and more sales
  • Once shoppers buy one thing using this method, they want to buy more items the same way

HOW IT WORKS FOR THE SHOPPERS?

In addition to your Add to Cart button, the Bargaining Bot enables a Make Your Offer Now button. After clicking this button, shoppers can enter an Offer Price. If their Offer Price is at or above your Minimum Acceptable price, then the Bargaining Bot accepts the offer.

If the Offer Price is below your minimum acceptable price, the Bot will automatically ask the shopper for a better price. If the price is too low, the Bot will make the last offer at your Minimum Acceptable price. If the shopper accepts it then the Bot will apply a product-specific discount and ask to checkout.

If the shopper denies the offer, Bot will ask for the shopper’s email that will be sent to the shop admin with details about the product and the last offer by the shopper.

HOW IT WORKS FOR MERCHANTS?

Once you install the Bot, you may apply the Make Your Offer Now button to any specific product or all products in your store with just one click. You can set up the Minimum Acceptable price for an individual product or set a Global discount percentage from the Bot settings. When you set a Minimum Acceptable price for the individual product the individual pricing will override the global setting.

With our Bot, price negotiation can happen on any product! The main benefits are increased engagement and conversion because you can allow shoppers to stay on your site, make a Price Offer, and your pricing rules will enable them in many cases to buy when they want to buy – now. Sell more, sell faster, and sell at higher margins with the Bargaining Bot! Also, there is the Exit intent detection feature…

Exit Intent Detection to Activate Bargain Bot

If a shopper is on your product single page and wants to close the browser window or leave your website, Bargain bot will come into action. Bargain Bot will detect the shopper’s exit intent and ask to offer their own price instead of just leaving.

Bargaining ChatBot for WoowBot
  • Enable/Disable Bargaining Bot (hide the make your offer button on the product single page)
  • Exclude sale items (If enabled Bargaining button will not display for products that are already on sale)
  • Enable for specific product/s by adding Minimum Acceptable Prices or enable globally
  • Enable global maximum acceptable discount for all products (one click set up)
  • Exclude categories from Global discount
  • Exclude products on sale
  • Maximum Bargaining Allowed Limit
  • Minimum product quantity required for bargaining
  • Exit Intent Detection to activate bargain bot. Bargain bot comes to action if shopper intends to leave the site or close window.
  • Option to enable the Bargain Bot for only Exit Intent (not show the Make offer button)
  • Option to ask for phone number instead of email in final step
  • Shortcode to show Bargain button on any page of your website
  • Set how many Bargaining is allowed before accepting the admin set minimum price
  • Send final offer set by admin by email
  • Disable sending the final offer by email
  • Change quantity on the Bargain window
  • Allow only logged-in users to Bargain.
  • Option to re-position the Make your offer button
  • Change admin email and subject
  • Custom CSS area to modify button or lightbox design using your own CSS code
  • Define Minimum Acceptable Price under individual product to Override the global discount value.
  • Options to change all languages from the plugin settings (bargaining bot can be used with any language)
  • Supports both woocommerce Simple Products and Variable products.
  • Compatible with with WoowBot Pro

**Product variations set by 3rd party plugins may not work. Woocommerce product variations is supported fully.

Main Features

  • Enable/Disable Bargaining Bot (hide the make your offer button on the product single page)
  • Enable for specific product/s by adding Minimum Acceptable Prices or enable globally
  • Options to change all languages from the plugin settings (bargaining bot can be used with any language)
  • Supports both woocommerce Simple Products and Variable products.
  • Compatible with the WoowBot Lite version
    (Product variations set by 3rd party plugins may not work)